The latest Blog Post
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Atlassian Rovo: The Next Evolution in AI-Powered Tools
Following the launch of Atlassian Intelligence last year, a new AI-based product called Rovo is now hitting the market. We believe this is an exciting and forward-thinking solution! Rovo is designed to make searching, learning, and acting on company information faster and more efficient. It pulls data not only from Atlassian products but also from…
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Atlassian Enterprise Backup Strategy
It’s widely acknowledged that the previous backup options in the Atlassian Cloud, including Jira and Confluence, have often been insufficient, and in some cases, they still are (as of 2024, CLOUD-6498). This is especially true because backups for other services like Assets, Opsgenie, and Atlassian Access were missing. This poses significant risks: for example, if…
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Migrate to Unified user management in Bitbucket Cloud
Earlier this year, Atlassian announced the availability of unified user management for Bitbucket Cloud (source: Bitbucket Blog). However, the full migration to this new user management system won’t begin until 2025, and the exact timeline remains unclear. If you’re eager to transition to the new user management system now, there’s a workaround. You can create…
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Streamlining Enterprise Service Management: Implementing a Scalable Service Catalog in Jira Service Management
Atlassian Jira Service Management (JSM) has become increasingly popular among enterprise customers due to its flexibility in configuring service catalogs. However, this flexibility can also introduce complexity. Unlike a traditional centralized service catalog, JSM uses various components such as service desk portals, requests, forms, and workflows to deliver services to customers. This modular approach allows…